Product Returns

Washdolly has a 100% MONEY BACK GUARANTEE!

We would just like to know why to better our products. Just contact us and then fill out a form and we will refund your money.


Things to keep in mind before you proceed to refund:

  • We wanted to keep Washdolly as natural as possible so there is no stain barrier on the cloth.  Therefore if you don't rinse it out right after you take off your makeup and depending on the brands of your makeup or detergents it may stain.
  • Get the cloth WET and place it on your eyes for about 7 sec or longer or for heavier makeup or use in shower.
  • Washdolly removes most water proof mascaras brands. It's other great benefits makes it an amazing feel good, cleansing face cloth.
  • Remember the cloth gently exfoliates when used damp.  Exfoliation is a very important step in maintaining healthy skin.