INFO

SHIPPING

Orders are shipped and delivered on business days (Monday through Friday, 9am - 4:30pm,  (except major holidays) from Peace River AB, Canada.
For questions or preferences concerning your shipment, please email Lisa@washdolly.com or call  1-780-624-0911.

RETURNS

All orders are open to returns within 30 days.
  • Refunds are credited against the original payment method.  No cash refunds.
  • Shipping and handling fees are non-refundable and are the responsibility of the sender.
  • We do not issue refunds for products purchased at our retail partners. In these cases, you must follow up with the store directly and follow their return policy guidelines
  • Product must be returned in a new or gently used condition.

  • Please include the invoice or order number.
RETURN TO:
Washdolly Refund Department
11709-91 Street
    Peace River, Alberta
    Canada
    T8S 1Y3

    INTERNATIONAL ORDERS

     international customers,  are responsible for any import duties or taxes that may apply.